VirtualNOC

Touchstream is the OTT operations hub for monitoring and preventing errors in end-to-end OTT workflows: VirtualNOC is a 24/7 cloud-based OTT monitoring solution.

 Independent CDN Verification & Data Sharing

Independent CDN Verification & Data Sharing

Touchstream independently monitors CDNs to pinpoint errors, saving operations teams time to identify and mitigate problems before they impact customers and cause costly disruptions. Touchstream’s Data Sharing model allows both customers and the world’s leading CDNs to look at the same data in real-time for faster troubleshooting, better collaboration, and ending finger-pointing.

QoS: Consistently Excellent Streams

QoS: Consistently Excellent Streams

Touchstream’s proactive OTT monitoring tool allows operators to predict buffering, identify errors, diagnose delivery issues, and identify opportunities to improve QoS before viewers are impacted.

Identify the Root Cause of Errors in Minutes

Identify the Root Cause of Errors in Minutes

Touchstream integrates with every element of the video delivery chain and visualises the end-to-end workflow in one dashboard, connecting streaming errors with the source that failed, providing clear root cause diagnosis anywhere in the workflow.

Observability & Data Unification

Observability & Data Unification

VirtualNOC provides observability by uniting multiple data sources into a single monitoring dashboard, giving you the confidence that when something does go wrong you’ll know exactly where to focus.

Implementation

Implementation

VirtualNOC set-up and training are truly simple, and with native AWS integrations and an open API, setup takes a few hours. Billing is managed through your AWS account: no hardware or other hidden costs.

VirtualNOC OTT End-to-End Observability

 

OTT Operations Hub

VirtualNOC Approach

Want to get started?

Contact our tech team to see a demo and explore how your NOC team can pinpoint root cause of streaming issues faster.