Employ StreamCAM™ and benefit from a 24/7 end-to-end picture of synthetic user testing against your OTT content.
Triangulate critical issues across all your CDNs with StreamCAM™’s forensic data.
Give your operations team intelligence on stream quality. Proactively track down and resolve problems before they become customer-service issues.
Integrate your diverse monitoring solutions into one intuitive cloud-based End-to-End visualisation and replace your traditional hardware-based monitoring probes. With StreamE2E™ see a complete End-to-End picture of workflow and delivery.
What happens to your subscribers when a stream bitrate fails?
Our service is checking your OTT streams even when you’re asleep, alerting you to potential issues before your viewers do.
Our platform tests every bitrate, every stream, of your OTT service all the time. So you are always informed and ready to respond.
We monitor various different locations, origins, and CDNs to identify the root cause of issues quickly.
Don’t just look backwards, predict when problems will occur and apply KPIs to every bitrate so you can be ahead of any problem.
The best possible Video-on-Demand experience.
We monitor what matters most such as trending, popular and latest and we inform you of changes quickly.
We only report on platform issues, not customers’ home networking problems.
We support all major media formats and will always stay ahead of the curve in supporting new formats.
HTTP header capture for every request, every time, 24/7. Be confident in your data.
Alerts, APIs, and dashboards.
Our platform automatically simulates user testing and viewing of your streams so you can be confident everything is working.
When you need to identify the differences between successful and failed calls we compare your requests side-by-side
We debug problems by peering into the details of every request and response and inform you of issues.
Our extensive experience in live stream monitoring has shown single bitrate failures will often lead to much bigger outages. Occurring further up the encode chain they are an clear indicator of problems. As an early warning alarm they allow you to address issues before the majority of your customers experience them.
Our preference is for your solution to already be live. StreamCAM™ will be monitoring your entire streaming platform with only a few minutes of setup and configuration. No hardware is required by the customer, the entire solution is cloud based and ready to deploy right now.
The Touchstream solution has regional probes in over 20 countries and the locations you choose for the monitoring of each stream are specified during the setup. If we don’t have the locations you need, we’ll get them!
Not at all. StreamCAM does not decode any content so DRM is not an issue. We also have standard URL signing available for the major CDNs and are happy to integrate new methods for specific customer needs.