Globant & Touchstream elevate La Liga broadcasting
Monitoring user experience for optimal performance
- Delivering flawless live event broadcasts is paramount. In just 5 seconds, users decide whether to stay or leave a live broadcast.
- Globant Media & Entertainment Studio, in partnership with Touchstream, a leading provider of 24/7 OTT monitoring tools, provided La Liga with a solution to monitor its live event broadcasts seamlessly.
The challenge: all-inclusive approach
Monitoring video quality KPIs and asset availability in real time poses significant challenges for live sporting event streaming companies. These include maintaining top-tier OTT SLAs, ensuring flawless Origin and CDN performance, validating editorial calendars, and addressing issues like transmission quality, playback, audio failure, joining time, buffering, and pixelation.
Globant's M&E Reinvention Studio expertise in digital transformation and Touchstream's 24/7 CDN monitoring tool offer a robust solution for La Liga, assessing streams in real time, executing test cases, and monitoring asset availability.
Our approach: redefining event viewing
- Modular and scalable products
- Global Support with 24x7 monitoring
- Cloud-based AI technologies
- Reporting solutions to track performance
- Adaptable engagement
- 30+ years of industry expertise
- Solutions that address all business regional needs
- Technical support in different languages
The impact: compelling experiences
Our expertise empowers broadcast operations to adapt and seamlessly deliver compelling experiences for audiences.
This platform guarantees robust Quality of Service (QoS) and Quality of Experience (QoE) by swiftly addressing alerts, validating issues, and escalating when necessary.
Operating across three strategic locations—LATAM, Europe, and India—we ensure around-the-clock support. Complementing this are our three TPN Monitoring Centers and Device Labs in Argentina, India, and Italy, respectively.
As Globant and Touchstream's partnership grows, we are committed to improving and facilitating our clients' business and technical onboarding processes. This collaborative approach benefits existing clients such as La Liga and opens doors to new opportunities within the media, sports, and entertainment industries.
Pablo Peranzola, Globant Media & Entertainment Studio