CDN Metrics Appliance: Fastest CDN Log KPI Calculator
Get fast, focused KPIs from your CDN log data to guide your troubleshooting efforts and reduce wasted time for your support teams.
Fast and Focused KPIs
CDN Metrics Appliance delivers focused KPIs by providing visibility into CDN metrics across your entire workflow. With the fastest real-time log KPI calculator, our streamlined log processing and dashboard make it easy to view relevant metrics in one place, helping you summarise the right data faster and quickly identify the root causes of issues, significantly reducing the time spent sifting through endless CDN logs.
Guided Troubleshooting
CDN Metrics Appliance guides you in the right direction by leveraging data to identify the appropriate team, helping you connect with the right stakeholders and providing the necessary information to resolve issues. It equips your NOC operators with fast, reliable evidence, ensuring that problems are escalated to the CDN team only when necessary. This enables your internal teams to focus on the correct source, saving valuable time and avoiding unnecessary discussions with the wrong teams.
Reduced Wasted Time for Support Teams
CDN Metrics Appliance empowers NOC operators to determine precisely when to involve the CDN team for deeper troubleshooting, effectively reducing unnecessary escalations by up to 80%. It enables you to generate key metrics up to five times faster, significantly cutting incident response times. As a result, support teams experience a significant reduction in wasted time, allowing them to focus on more critical tasks and improve overall efficiency.
How CDN Metrics Appliance works
Want to get started?
Contact our tech team to see a demo and explore how Touchstream’s CDN Metrics Appliance generates fast and focused KPIs from your CDN log data to guide your troubleshooting efforts and reduce wasted time for your support teams.