The latest from Touchstream
In the world of video streaming, CDN log analysis represents both opportunity and challenge. While this treasure trove contains the keys to understanding viewer experience, network performance, and operational efficiency, most organisations struggle to extract meaningful insights from their CDN log analysis processes quickly enough to act on them. The real challenge isn’t collecting data, […]
Video Quality Analytics (VQA) is crucial for seamless streaming experiences. A video that won’t load is just as frustrating as one that degrades in quality. While availability and scalability are easier to measure, video quality is more complex and demands real-time monitoring for accurate insights.To optimise performance, engineers need to monitor video quality in real-time, […]
Accessing CDN logs has become much more straightforward in recent years, with most major CDNs offering programmatic access to their log data. This enables streaming operators to integrate CDN logs into platforms like New Relic or Splunk for advanced analysis. However, the immense size of CDN logs can make ingestion and processing time-consuming. In multi-CDN […]
Streaming video operators face a continual enemy in the battle to ensure a high-quality viewing experience: root-cause analysis. Identifying and correcting the fundamental issues that undermine viewer QoE is a top priority, which is why many operators are turning to common media client data (CMCD): to get a better understanding of what’s happening in the […]
Streaming operators need to find ways to reduce streaming costs because they are struggling with profitability. On the one hand, this is related to the cost of content versus the number of subscribers, but on the other, it is about service QoE. When there is too much buffering, macro blocking, or other issues with the […]
If you are operating a streaming platform and aren’t aware of the CTA-5004 specification of Common Media Client Data (CMCD), you should do so immediately, and even make a plan for implementation. CMCD is a critical bridge between player and CDN data, allowing for better operational analysis and identification of issues with video delivery much quicker. However, […]
The rise of sustainable streaming is posing new challenges for streaming operators. Streaming is a 24/7/365 service that never turns off, and oftentimes, it scales at a moment’s notice to meet the needs of an expanding audience all tuning into a content stream, such as a live event. Those same streaming services fight a constant […]
Across industries, everyone is talking about AI-based solutions and how they can improve their business. This includes streaming service providers, who are enticed by their potential to solve technical, resource, and cost-based challenges. Of course, not all AI use cases will pan out, but utilising it to improve specific aspects of business operations is certainly […]
ISP issues in video delivery are one of the biggest pain points for operations teams, which is saying something because delivering streaming video itself is already difficult and not as straightforward as it seems. Although it follows a basic path of origin to CDN cache to end-viewer through the ISP, there are a lot of […]
Free ad-supported streaming TV (FAST channels) has grown significantly in recent months. However, just because these services are free, it doesn’t mean viewers are more forgiving of bad QoE. They still carry the same expectations they have with paid services. On top of that, there’s an additional worry for operators: these services rely strictly on […]
