Close up photo of two engineers discussing potential issues on a laptop

How to prevent CDN issues affecting QoE with the help of CMCD

Streaming video operators face a continual enemy in the battle to ensure a high-quality viewing experience: root-cause analysis. Identifying and correcting the fundamental issues that undermine viewer QoE is a top priority, which is why many operators are turning to common media client data (CMCD): to get a better understanding of what’s happening in the […]

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Female streaming operations manager evaluating how to reduce streaming costs

How Becoming Data Smart Can Reduce Streaming Costs Without Losing Insight

Streaming operators need to find ways to reduce streaming costs because they are struggling with profitability. On the one hand, this is related to the cost of content versus the number of subscribers, but on the other, it is about service QoE. When there is too much buffering, macro blocking, or other issues with the […]

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How Common Media Client Data (CMCD) Transforms Streaming Monitoring & Analysis

If you are operating a streaming platform and aren’t aware of the CTA-5004 specification of Common Media Client Data (CMCD), you should do so immediately, and even make a plan for implementation. CMCD is a critical bridge between player and CDN data, allowing for better operational analysis and identification of issues with video delivery much quicker.  However, […]

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Sustainable Streaming: A Greener Way to Video Quality Analysis

The rise of sustainable streaming is posing new challenges for streaming operators. Streaming is a 24/7/365 service that never turns off, and oftentimes, it scales at a moment’s notice to meet the needs of an expanding audience all tuning into a content stream, such as a live event. Those same streaming services fight a constant […]

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Photograph of an engineer making a digital presentation about AI & OTT monitoring automation

The Next Generation of OTT Monitoring: Automation

Across industries, everyone is talking about AI-based solutions and how they can improve their business. This includes streaming service providers, who are enticed by their potential to solve technical, resource, and cost-based challenges. Of course, not all AI use cases will pan out, but utilising it to improve specific aspects of business operations is certainly […]

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Overcoming Blind Spots: Tackling ISP Issues in Video Delivery

ISP issues in video delivery are one of the biggest pain points for operations teams, which is saying something because delivering streaming video itself is already difficult and not as straightforward as it seems. Although it follows a basic path of origin to CDN cache to end-viewer through the ISP, there are a lot of […]

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Person viewing FAST channel TV

How to Keep Your FAST Channels Out of the Slow Lane

Free ad-supported streaming TV (FAST channels) has grown significantly in recent months. However, just because these services are free, it doesn’t mean viewers are more forgiving of bad QoE. They still carry the same expectations they have with paid services. On top of that, there’s an additional worry for operators: these services rely strictly on […]

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Photo of people cheering on a live sports game on TV with low latency - featured image

Low Latency Streaming for Live Sports Events: Full Guide for Ops Teams

Live events are rapidly becoming the most important streaming content. People watch live video 10 to 20 times longer than on-demand content, and it also earns 27% more minutes of watch time per viewing. Only it’s not just the amount of time spent. The number of people watching is growing steadily too, with 63% of those aged 18-34 viewing live-streamed content […]

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